Terms of use

Last updated: 11 November 2026

1. About these terms

These terms are an agreement between you and the DoxDesk team ("we", "us"), the maker of DoxDesk. By installing or using DoxDesk you accept these terms and our privacy policy. If you don't agree, please don't use the app.

2. Who can use DoxDesk

DoxDesk is meant for registered medical practitioners and the clinics they run. You must be at least 18 and able to enter into a contract under Indian law. If you use DoxDesk for a clinic, you confirm that you are allowed to accept these terms for it.

3. Free trial

Every feature is available free for 7 days after you finish setup. After the trial, if you haven't bought DoxDesk, you can still open, search, print, share and export your records and make backups. Adding or changing records waits until you buy.

4. Lifetime purchase

• DoxDesk is sold as a one-time in-app purchase on Google Play. The price is shown in Google Play before you pay, including applicable taxes. At launch the price is ₹5,999.
• "Lifetime" means you can use DoxDesk, including updates we release, for as long as we offer DoxDesk, under the Google account that bought it. It is not a subscription and there are no renewal charges.
• The licence is for one clinic, used on one active phone at a time. You may move it to a new phone with the same Google account.
• If we change the price later, it does not affect a purchase you have already made.

5. Refunds

Google Play processes payments and refunds. You can ask Google Play for a refund under the Google Play refund policy. Because the 7-day trial lets you use every feature before you pay, we don't otherwise offer refunds, except where Indian law requires it or where a defect we can't fix stops DoxDesk from working for you. Write to us and we'll look into it.

6. DoxDesk is a tool, not medical advice

DoxDesk helps you write down and organise information. It does not diagnose, treat or advise, and it is not a medical device. In particular:

• All clinical decisions, prescriptions and doses are yours. Allergy warnings, dose suggestions, medicine lists and "repeat last" are typing aids. They can miss things and do not replace your judgement.
• You are responsible for meeting the rules that apply to you, including National Medical Commission rules on prescriptions and records, the Telemedicine Practice Guidelines, record-retention periods, the Digital Personal Data Protection Act, 2023, and tax and GST rules for your bills.
• Check every document before you print or share it.

7. Your data and your backups

• Your records stay on your phone. We have no copy of them and no way to restore them.
• You are responsible for keeping your PIN and recovery password safe and for keeping backups. Without the recovery password, backups cannot be opened by anyone, including us.
• You are responsible for having a lawful reason, and patient consent where needed, for the data you record, and for sharing documents only with the right people.

8. Fair use

Please don't:

• copy, resell, rent or share DoxDesk or your purchase;
• reverse-engineer it or get around the trial or purchase checks, except as Indian law allows;
• use it to create false medical documents, mislead anyone, or break the law.

9. Other services

DoxDesk works with services we don't control, such as Google Play, Google Drive, WhatsApp, SMS and printers. Their own terms apply, and we aren't responsible for them, for their availability, or for messages after they leave your phone.

10. Updates and availability

We may update DoxDesk to fix problems, improve security or add features. Some updates may be needed for the app to keep working with Android or Google Play. If we ever stop offering DoxDesk, we will try to give notice in the app, and you will still be able to export your records.

11. Ownership

DoxDesk, its name, logo and software belong to us. Your purchase gives you a personal, non-transferable licence to use the app; it doesn't transfer ownership. Your records belong to you.

12. No warranty

We work hard to make DoxDesk reliable, but it is provided "as is" and "as available". To the extent the law allows, we don't promise that it will be free of errors or interruptions, or that it suits every clinic's needs.

13. Limit of liability

To the extent the law allows, we are not liable for indirect or consequential loss, lost income, lost data, or harm that results from clinical decisions or documents made using DoxDesk. Our total liability for any claim about DoxDesk is limited to the amount you paid for it. Nothing in these terms limits liability that cannot be limited under Indian law.

14. Indemnity

You agree to cover us against claims by others, including patients, that arise from your use of DoxDesk, your records, or your breaking these terms or the law.

15. Ending these terms

You can stop using DoxDesk at any time by uninstalling it. We may end your licence if you seriously break these terms. The sections on responsibility, ownership, liability and law continue after that.

16. Law and disputes

These terms are governed by the laws of India. Courts at Kolhapur, Maharashtra have exclusive jurisdiction. Before going to court, please write to us so we can try to settle the matter.

17. Changes

We may update these terms. We will change the date at the top and tell you in the app about important changes. Using DoxDesk after a change means you accept the new terms.

18. Contact

Write to us at support.doxdesk@gmail.com.